The company also faces rising discontent from advertisers and users. This time it's about the call and SMS data of Android users. He outlined steps to protect user data and said companies have a responsibility to act. "We appreciate the opportunity to answer questions the FTC may have", said Facebook's deputy chief privacy officer Rob Sherman said in a statement at the time. He posted screenshots of his - and his grandmother's - Facebook data dumps on Twitter.
After all, why are we using an app whose CEO called his first few thousand users "dumb f*cks" for trusting him with their data.
They added that the data is not sold or shared with users' friends or outside apps.
The FTC's bureau of consumer protection said, in a statement by its acting director Tom Pahl, that it "takes very seriously recent press reports raising substantial concerns about the privacy practices of Facebook". For one thing, it emphasizes that while it may be storing data about every phone call and text, including who contacted whom, what time, and how long the conversation was, it did not actually record the content of those conversations and texts. By opting to do this, it's apparently easier to "find and stay connected with the people you care about, and provides you with a better experience across Facebook". And in recent versions of the Messenger application for Android and Facebook Lite devices, a more explicit request is made to users for access to call logs and SMS logs on Android and Facebook Lite devices.
Zuckerberg acknowledged that an app built by a university researcher had "leaked Facebook data of millions of people in 2014".
The Reuters/Ipsos online poll found that 41 percent of Americans trust Facebook to obey laws that protect their personal information, compared with 66 percent who said they trust Amazon.com Inc, 62 percent who trust Alphabet Inc's Google, 60 percent for Microsoft Corp.
It took months before Facebook admitted that Russian actors bought political ads on its site, which may have violated USA law. "You can also go to this page to see which contacts you have uploaded from Messenger, and you can delete all contact information you've uploaded from that app should you choose", explains Facebook. "As a result, we have chose to ask Facebook CEO Mark Zuckerberg to testify before our committee", they said. Facebook later expressed alarm at the data misuse, and then suspended the account of a whistleblower at Cambridge Analytica.